Vietnam's mobile payments increased to 61% of digital payments in 2019 from 37% in 2018, with the highest number of total mobile payment users. Thailand's mobile payments grew from 19% to 67%, followed by third-ranked Malaysia (17% to 40%) and the Philippines (14% to 45%). Thai banks have scrapped digital transaction fees, helping to stimulate growth in online payments. Retailers should also study new online shopping platforms via technologies such as voice assistant or AI to create a better online shopping experience for customers. The trend in online shopping is the consolidation of e-commerce players, with Lazada providing that gateway, he said.

Source: Bangkok Post May 05, 2019 23:15 UTC